Help Center
Help & Support
Shared support for all Grove apps. App-specific help pages below are generated from the live app registry so this stays current as new apps ship.
Privacy and Offline Guarantee
- We do not use your personal content to train any AI model.
- We do not send your personal content to any AI provider.
- Your data stays on your device and does not leave your device for AI processing.
- Core app workflows are designed to run fully offline on supported devices.
Getting Started
- Open the app you want to use and grant required permissions.
- Choose a workflow or template and generate your first output.
- Review results, edit where needed, and export/share.
Most apps do not require sign-in. If account features exist, they are explained in-app.
Permissions and Data
- Check iOS permission settings for the app if content is missing.
- When iCloud is enabled, downloads may take time before files are available.
- App preferences and usage counters are stored locally on your device.
- We do not send your personal content to any AI provider.
More details: Privacy Policy
Purchases and Billing
Purchases are managed by Apple through the App Store.
- Most Grove apps use one-time unlock purchases (non-consumable), not recurring subscriptions.
- Use App Store → profile to restore prior purchases on a reinstall or new device.
- Refund requests are handled by Apple.
More details: Terms of Service
App-Specific Help
These pages are generated from the main app config and expand as we publish new apps.
Troubleshooting
- Force close and reopen the app.
- Restart your device.
- Update iOS and update the app to the latest version.
- If a feature depends on device capability, behavior may vary by model.
Contact
Email support@trygrove.dev and include your app name, iOS version, device model, and a short issue description.