Help Center

Help & Support

Find setup instructions, device requirements, purchase help, and answers for your Grove app.

Privacy and Offline Guarantee

We do not use your personal content to train any AI model.
We do not send your personal content to any AI provider.
Your data stays on your device and does not leave your device for AI processing.
Core content processing runs on supported devices. DualDock needs internet for license activation and renewal; an activated Mac can work offline for up to 14 days.

Getting Started

Open the app you want to use and grant required permissions.
Choose a workflow or template and generate your first output.
Review results, edit where needed, and export/share.

Most apps do not require sign-in. If account features exist, they are explained in-app.

Permissions and Data

Check iOS permission settings for the app if content is missing.
When iCloud is enabled, downloads may take time before files are available.
App preferences and usage counters are stored locally on your device.
We do not send your personal content to any AI provider.

More details: Privacy Policy

Purchases and Billing

iPhone app purchases are managed by Apple through the App Store. DualDock is purchased through Grove’s Stripe checkout; its confirmation page includes your download and license key.

Most Grove apps use one-time unlock purchases (non-consumable), not recurring subscriptions.
Use App Store → profile to restore prior purchases on a reinstall or new device.
For iPhone app refunds, contact Apple. For a DualDock purchase, contact Grove support with your order details.

More details: Terms of Service